Capture
Photograph the display, status indicators and full equipment tag without cropping the suffix.
Fault identification
Indramat fault-code identification and support
A display code is only one part of the diagnosis. Send Litco the exact code, the complete equipment type code and the machine symptoms so the right manual, component family and next check can be identified.
Start with the evidence
Record the complete code before changing machine state
Error numbers can repeat across product families, firmware revisions and operating states. A useful support request pairs the code with the complete nameplate, installed system and the event that caused the machine to stop.
Photograph the display and tag before power is removed. Do not clear, bypass or repeatedly reset a fault unless the machine manufacturer's approved procedure says it is safe to do so.
- The exact code, including every letter, number and decimal point
- A clear photo of the product nameplate and complete type code
- The drive, power-supply or control family shown on the unit
- What the machine was doing immediately before the fault appeared
- Any status lights, display messages or related axis symptoms
- Whether the code returns after the approved machine reset procedure
Support workflow
Turn a fault display into a focused technical request
Identify
Match the printed prefix to the drive, control or power-supply family and its correct manual.
Describe
Note the axis, machine state, recent work and whether the fault was intermittent or repeatable.
Verify
Litco can help assess repair, testing or replacement options after the exact unit is confirmed.
Find the correct family
Use the printed type code—not the cabinet label alone
Browse permanent catalog paths for industrial drives, power supplies and controls. The type-code guide directory and manual library can help establish which document applies.
If a field unit is suspected, Litco can also evaluate it through the repair and testing process. Replacement availability, compatibility and condition are confirmed against the full type code at inquiry time.
Safety note
An error-code page does not replace the machine procedure
Industrial equipment can retain hazardous energy after a fault or power removal. Work must be performed by qualified personnel using the machine manufacturer's documentation, lockout/tagout requirements and applicable site procedures.